**Terms and Conditions**
**Effective Date:** 2024
Welcome to **Mi.La Boutique**! These Terms and Conditions govern your use of our website and services. By accessing or purchasing from our store, you agree to be bound by the following terms in accordance with **Australian Consumer Law (ACL)**.
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### 1. **General Information**
- Mi.La Boutique is an Australian-based online clothing store offering a selection of fashion apparel and accessories.
- These Terms and Conditions apply to all users of the website, including browsers, vendors, customers, merchants, and content contributors.
- We reserve the right to update or modify these terms at any time. It is your responsibility to review these terms periodically.
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### 2. **Products and Pricing**
- We make every effort to accurately display our products, but we cannot guarantee that your screen’s display will match the actual product colors.
- Prices are listed in **Australian Dollars (AUD)** and include **Goods and Services Tax (GST)** where applicable.
- Prices and product availability are subject to change without prior notice.
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### 3. **Orders and Payment**
- By placing an order, you confirm that all information provided is accurate and complete.
- Payments must be made through accepted payment methods as indicated at checkout, including credit/debit cards, PayPal, and Afterpay (if applicable).
- We reserve the right to cancel any order suspected of fraud or unauthorized activity.
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### 4. **Shipping and Delivery**
- We aim to process and dispatch orders within 2 business days.
- Shipping costs and estimated delivery times will be displayed at checkout.
- We are not liable for shipping delays caused by external carriers, weather conditions, or unforeseen circumstances.
- Mi.La Boutique is not responsible for incorrect shipping details provided by the customer.
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### 5. **Returns and Exchanges**
- We accept returns and exchanges within 30 days** of delivery for items that are **unworn, unwashed, and in original condition with tags attached**.
- If an item is **faulty or not as described**, you are entitled to a refund, repair, or replacement under **Australian Consumer Law**.
- Returns for change of mind are accepted at our discretion and may be subject to a store credit instead of a refund.
- Customers are responsible for return shipping costs unless the item is defective or incorrect.
- Refunds will be processed within 48 hours upon receipt and inspection of the returned item.
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### 6. **Sizing and Fit**
- If you are unsure about sizing, we recommend contacting our support team before purchasing via email, Facebook or instagram.
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### 7. **Consumer Guarantees under Australian Law**
- Our products come with guarantees that cannot be excluded under **Australian Consumer Law**.
- You are entitled to a **replacement or refund for a major failure** and compensation for any other reasonably foreseeable loss or damage.
- If the issue is **minor**, we may offer a repair, replacement, or store credit instead of a refund.
- More information about your rights is available on the **Australian Competition & Consumer Commission (ACCC) website**.
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### 8. **Intellectual Property**
- All content on this website, including images, logos, and text, is the property of Mi.La Boutique and may not be copied or used without prior written consent.
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### 9. **Privacy Policy**
- We respect your privacy and handle your personal information in accordance with the **Privacy Act 1988 (Cth)**.
- Personal data collected during purchases is used strictly for order fulfillment and customer support.
- We do not sell or share personal information with third parties without consent, except as required by law.
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### 10. **Limitation of Liability**
- Mi.La Boutique shall not be held responsible for any indirect, incidental, or consequential damages arising from the use of our products or website, **except where required by Australian Consumer Law**.
- We do not guarantee uninterrupted or error-free service and are not liable for technical issues beyond our control.
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### 11. **Governing Law**
- These Terms and Conditions shall be governed by and interpreted in accordance with the **laws of Australia**.
- Any disputes shall be resolved through arbitration or the courts of Queensland.
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### 12. **Contact Information**
For any questions regarding these Terms and Conditions, you can contact us at:
**Email:** hello@milaboutique.net
Thank you for shopping with **Mi.La Boutique!**
